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Hiawatha board approves five-year managed IT contract with K12 ITC
Summary
The Hiawatha School Board voted unanimously to contract K12 ITC for a five-year managed technology services agreement that bundles help-desk support, cybersecurity, network hardware and hosted data services. The board approved the contract 5-0.
The Hiawatha School Board approved a five-year managed-technology agreement with K12 ITC, a vendor that provides outsourced IT services to K–12 districts, after a presentation and discussion of service levels, implementation and E‑Rate eligibility. The motion to approve the agreement passed 5-0.
K12 ITC representative Lawson Kingsley told the board the company’s “Albert” bundle covers switches, wireless access points, servers, backups, a web filter, a firewall and a district “director of cybersecurity,” plus a live help desk for staff and students. “What Albert is is it's our bundled kind of all…
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