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Subcommittee pauses bill requiring Department of Consumer Affairs contact info in certain contracts after industry concerns
Summary
A bill to require a toll-free number and website for the Department of Consumer Affairs in various consumer contracts was presented to the Business and Commerce Subcommittee; stakeholders requested further meetings and the subcommittee voted to continue the measure with one member recorded as opposed.
The Business and Commerce Subcommittee on March 5 considered a bill (referred to by committee paperwork as bill 3658) that would require certain consumer contracts to include a toll-free number, website and a statement that complaints may be directed to the South Carolina Department of Consumer Affairs. The subcommittee voted to continue the bill after testimony from the department and from industry groups.
Carrie Grube Lybarger, administrator and consumer advocate for the Department of Consumer Affairs, told the committee the proposal stems from the House legislative oversight review process and aims to increase public awareness of the department’s resources. Lybarger listed industries that already include the agency’s information in contracts or…
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