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Pittsfield council presses commissioner and Casella over repeated trash-route failures
Summary
Councilors pressed the Commissioner of Public Services and Casella, the city's trash contractor, over months of missed curbside pickups, new backyard pickup strain and unclear contract remedies. The council voted to accept a petition requesting a report and preventative plan and placed it on file.
The Pittsfield City Council on Feb. 10 debated repeated failures in the city’s trash collection service and accepted a petition asking the Commissioner of Public Services for a report and a preventive plan.
Councilor Kavey said residents have “started to lose faith in our trash system” after “3 to 4 months of continuous interruptions,” and asked the commissioner how the department will ensure Casella, the contractor, meets its obligations.
The Commissioner of Public Services (name not specified) told the council the city is “managing Casella as best we can,” and described problems the city has inferred from Casella’s responses: poor internal communication, failure to verify routes after shift or route changes, staffing shortages and mechanical failures. The commissioner said…
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