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Council receives mid‑year strategic plan report; staff to integrate priorities into budget process
Summary
Deputy city manager presented a mid‑year status update on the city’s strategic plan: 113 action items across five goals, 21% complete and 71% in progress; council asked for metrics and a shorter strategic refresh tied to budget planning.
The City Council received and filed a mid‑year update on the El Segundo strategic plan on March 4, hearing a department‑by‑department status report on 113 action items aligned to five strategic goals.
Deputy City Manager (presenting) said the plan contains 113 action items and that 21% are completed while 71% remain in progress. The five strategic goals are: quality infrastructure and technology; community safety and preparedness; customer service and communication (including DEI); workforce and organizational excellence; and economic development and fiscal sustainability.
Highlights reported by staff included progress on capital projects (library elevator modernization, Weisburn Aquatic Center contracts, plunge rehabilitation), rollout of El Segundo Connect for resident service requests, implementation of DocuSign and two‑factor authentication, patrol and recruitment progress in public safety (17 new police officers recruited), and a new business‑welcome program through Economic Development. Staff also reported patches and referral workflows for homeless outreach and an emergency‑operations center grant process assisted by Congressman Liu’s office.
Councilmembers asked to see the plan’s tracking metrics (KPIs) before approving any major modifications. Council Member Wood requested KPI data tied to the city manager’s performance metrics (time‑to‑fill positions, employee engagement, training completion rates, and financial indicators). Several councilmembers expressed support for a shorter strategic‑planning refresh session rather than a full multi‑hour retreat and emphasized the need to retire long‑stalled action items before adding new priorities.
Council consensus: receive and file the mid‑year strategic plan update; staff to integrate the strategic plan into the FY2025‑26 budget process, provide the agreed KPIs for council review and return with a proposed shorter refresh session timeline.
