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Residents press city and contractor over impound notifications and rising towing fees
Summary
At the council meeting, residents and a towing contractor clashed over whether vehicle owners are notified promptly when MPD dispatches a tow and whether storage and tow fees escalate before owners learn of an impound. Council asked staff to review the contract and paperwork.
Residents at Tuesday's Montgomery City Council meeting urged the council to review the city's contract with its vehicle towing contractor and to examine notification and fee practices after multiple speakers said owners received delayed notice and steep fees.
Dynasty Mitchell, representing Seaman Record Service (the contractor identified on the council agenda), described the company's process for vehicle recovery and said the contractor is dispatched primarily by Montgomery Police Department (MPD). Mitchell told council members Seaman follows the contractual process: when MPD dispatches recovery, the tow…
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