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Trash misses low despite snow days, staff reports
Summary
Public Works staff reported low missed trash-collection incidents over the past month, with occasional spikes (about 20 misses per day) but overall performance described as good and successful snow-day recovery.
Public Works staff told the committee Feb. 25 that reported trash-collection misses over the prior month remained low. Staff said the system saw a few spikes—around 20 misses in a day during some events—but those numbers remain well below problematic thresholds and that crews recovered missed pickups by the following Saturday.
Committee members said they had not received complaints from constituents during recent snow days and praised the crews’ performance. Staff cautioned that snow and special conditions can cause hiccups because residents may not know collection changes, and noted that the department logs calls and notes about missed collections to track patterns. The committee had no further action on the item and thanked crews for the performance.
