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Medical Board reviews progress on 2023–27 strategic plan, highlights licensing and enforcement changes
Summary
At its quarterly meeting the Medical Board of California received an update on its 2023–2027 strategic plan, including licensing streamlining, creation of a complainant liaison unit, efforts to expand and pay expert reviewers, and administrative updates to member procedures and DEI practices.
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The Medical Board of California on the second day of its quarterly meeting received an update on progress implementing its 2023–2027 strategic plan, including steps to speed licensing, a newly created complainant liaison unit, and proposed budget changes to raise expert reviewer pay.
Leticia Robinson, who presented the report, told the board the strategic plan was produced with the Department of Consumer Affairs’ SOLID planning unit after surveys and interviews of board members, staff and the public. She said licensing changes have shortened the time to obtain a license by enabling electronic physician and surgeon applications, removing requirements to submit diplomas and notary sections on certain forms, and allowing previously licensed California physicians to reapply online.
Robinson described enforcement changes that have begun implementation under the board’s 2023 sunset bill, including hiring staff for a complainant liaison unit to respond to public questions about complaint review and to coordinate communications between complainants and investigators. She said enforcement staff is shifting its quarterly expert reviewer training from live Webex sessions to a self-paced online format and that the board submitted a fiscal year 2025–26 budget change proposal to increase expert reviewer pay in three specialties identified as critically short: orthopedic surgery, pain medicine and neurological surgery.
Board staff also reported administrative changes: updates to the board member administrative procedure manual on voting expectations for disciplinary actions, participation in the Department of Consumer Affairs’ diversity, equity and inclusion committee, use of gender‑neutral DEI language in hiring documents and optional preferred pronouns in staff email signatures.
Board members offered brief thanks and no substantive follow-up questions at the meeting. The presentation concluded with the chair opening the item to public comment; none was offered in the hearing room for this agenda item. The board’s materials include the strategic plan and a timeline of accomplishments attached to the presentation.
The update is informational; no formal board action was taken on agenda item 12 at this meeting.

