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Resident urges Two Rivers to refund snow-removal invoices, cites unsubstantiated line items
Summary
A Two Rivers resident asked the city to cancel or refund 25 like snow-removal invoices and asked the Public Works Committee to review invoice procedures after records requests failed to produce supporting photos or substantiation of billed staff time.
Adam Kocia, a Two Rivers resident, told the City Council on March 3 that he received a $71.72 invoice for snow removal and that the city’s line-item charges for travel and processing were not substantiated.
Kocia said the invoice, dated Feb. 13, billed 9 minutes each way for staff travel, multiple entries for complaint intake and photo processing, and a 3-minute phone call with an administrative assistant. He told the council he had a Ring camera and personal observation that contradicted the travel time charged and that his follow-up records request did not produce the before/after photos or the complaint metadata he asked for.
"I ask that all…
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