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Consumer advocates urge bans on high‑pressure marketing, raise concerns about consolidated billing and submeters
Summary
The Ohio Consumers' Counsel and other witnesses supported HB15's consumer protections but urged additional limits on door-to-door and high-pressure marketing, questioned utility-supplied consolidated billing for suppliers and sought protections for residents served by submeters.
Consumer advocates told the House Energy Committee that provisions in House Bill 15 protecting consumers are welcome but need strengthening, especially on marketing practices, consolidated billing and the treatment of submetered customers.
Maureen Willis, director of the Ohio Consumers' Counsel, said the office represents the state’s residential utility customers and supports HB15’s market emphasis, but urged a ban on door‑to‑door energy sales. “Consumers don't want to be hounded when they're at home,”…
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