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Board staff warns of fraudulent PIC changes; advises pharmacists to check TSBP verification page

2447994 · February 28, 2025
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Summary

A Texas State Board of Pharmacy staff member warned that scammers sometimes submit fraudulent pharmacist-in-charge (PIC) change requests that can leave pharmacists unknowingly listed as the PIC, and urged pharmacists to monitor the TSBP Lisonbee Verification webpage and follow online licensing procedures.

A Texas State Board of Pharmacy staff member warned that scammers sometimes submit fraudulent applications to change pharmacists in charge, a practice that can result in pharmacists unknowingly becoming designated as the pharmacist in charge (PIC).

The staff member advised pharmacists to “periodically check your employment information on TSBP's Lisonbee Verification webpage and pay attention to the procedures for updating PIC status via the online licensing system.” The staff member added that “an incoming PIC can only update their employment status after the outgoing PIC removes their designation.”

The remarks focused on two preventive steps: regular review of the board’s Lisonbee Verification webpage and using the board’s online licensing system for PIC changes. The staff member said updating PIC changes through the online licensing system provides additional security.

The guidance is advisory; the transcript records no formal board action, vote, or change in rule. Pharmacists and pharmacy employers concerned about unauthorized PIC changes can consult the Lisonbee Verification webpage and the TSBP online licensing instructions for the board’s current procedures.