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Senators press nominee on PACT Act implementation and growing VA claims backlog
Summary
Committee members asked nominee Paul Lawrence how he would reduce the claims backlog and improve outreach under the PACT Act. Lawrence said he would revisit processes, invest in measurement, and expand communication to reach eligible veterans.
Senators at the Senate Committee on Veterans' Affairs pressed Paul R. Lawrence on the VA's implementation of the PACT Act and a rising claims backlog, asking what he would do to reduce delays and increase outreach to newly eligible veterans.
Committee members said the department is processing hundreds of thousands of claims and that veterans still lack awareness of newly available benefits. Senator Marsha Blackburn and others cited a figure of roughly 954,000 pending claims across categories; Lawrence said he would review…
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