Richland 2 announces free, 24/7 Care Solace mental-health coordination for students, families and staff

2435271 · February 26, 2025

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Summary

Richland School District 2 said it has launched a partnership with Care Solace to provide 24/7 mental-health and substance-use care coordination for students, families and staff at no cost; the district outlined referral and self-referral options and the intake/follow-up process.

Richland School District 2 announced a new partnership with Care Solace that gives students, families and staff access to 24/7 mental-health and substance-use care coordination at no cost to the district community.

"Care Solace is a mental health coordination service that is available 24/7, 365 days, and is accessible in multiple languages," said Abby Cobb, lead school social worker for the district. Cobb said Care Solace will help connect callers with providers who accept their insurance, help identify good fit providers and assist in scheduling first appointments.

Dr. Otosha Morgan, lead school counselor, explained how people can access the service: administrators and learning-support staff can complete referrals on behalf of families, or individuals can self-refer using the designated Richland 2 Care Solace website. "Once Care Solace receives your referral, a care companion will be in touch with you at a time that is convenient to your schedule," Morgan said. She described an intake session that gathers insurance and preference information, followed by a vetted list of provider options and help setting the first appointment; Care Solace will follow up to check satisfaction.

The district said the service is intended to increase access to mental-health and substance-use services and encouraged the Richland 2 community to use the resource.

Ending: The district indicated Care Solace access is effective immediately for students, families and staff and is available via the district’s website or by referral through school administration.