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Washington County human services projects $100,000 one-time cost to upgrade MyAvatar electronic health record
Summary
Washington County Human Services staff presented a single CIP project seeking funds to upgrade the department's Netsmart MyAvatar electronic health record to the vendor's NX platform, estimating a one-time cost of about $100,000 with implementation targeted for 2026 or 2027.
Washington County Human Services staff told the county standing committee that the department expects a one-time upgrade cost of about $100,000 to move its Netsmart MyAvatar electronic health record to the vendor's NX platform, with the timing likely in 2026 or 2027.
Julie, a Human Services staff member, said, "In 2019, the county board approved a million dollar investment into a new electronic health record for the Human Services Behavioral Health Division." She said the system improved billing and increased revenue and that Netsmart recently notified counties their MyAvatar platform is migrating to NX and that counties will be required to move in…
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