Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Consumer Affairs seeks two complaint analysts as homeowner-association and overall complaints rise

2419967 · February 12, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

CARRIE GRUBE LYBARGER, administrator and consumer advocate for the South Carolina Department of Consumer Affairs, told the Senate Finance subcommittee the department seeks two additional complaint analysts after large increases in overall and homeowner-association complaints.

CARRIE GRUBE LYBARGER, administrator and consumer advocate for the South Carolina Department of Consumer Affairs, told the Senate Finance Committee subcommittee that the department seeks two additional consumer-complaint analysts to handle growing workloads, particularly homeowner-association (HOA) disputes.

Lybarger said the department is celebrating its 50th anniversary and has updated outreach materials to address emerging scams; she presented the subcommittee with a packet of materials. "Business is booming at the department," she said, and the agency has seen a substantial rise in filings and complaints.

Lybarger told senators the department processed more than 225,000 complaints historically and more than 512,000…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans