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Consumer Affairs seeks two complaint analysts as homeowner-association and overall complaints rise
Summary
CARRIE GRUBE LYBARGER, administrator and consumer advocate for the South Carolina Department of Consumer Affairs, told the Senate Finance subcommittee the department seeks two additional complaint analysts after large increases in overall and homeowner-association complaints.
CARRIE GRUBE LYBARGER, administrator and consumer advocate for the South Carolina Department of Consumer Affairs, told the Senate Finance Committee subcommittee that the department seeks two additional consumer-complaint analysts to handle growing workloads, particularly homeowner-association (HOA) disputes.
Lybarger said the department is celebrating its 50th anniversary and has updated outreach materials to address emerging scams; she presented the subcommittee with a packet of materials. "Business is booming at the department," she said, and the agency has seen a substantial rise in filings and complaints.
Lybarger told senators the department processed more than 225,000 complaints historically and more than 512,000…
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