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Emergency services officials outline 9‑1‑1 center refresh, radio rollouts, CAD and microwave upgrades
Summary
The department said the 9‑1‑1 communications center will undergo a six‑week refresh beginning March 3; radio firmware and programming issues are being worked with vendor engineers before a larger rollout; a Tyler CAD upgrade will roll out in March; and a county microwave replacement installation is expected to start in June.
Jennifer Utz, St. Mary's County Director of Emergency Services, updated the Emergency Services Board on a series of operations and technology projects affecting 9‑1‑1, radio fleets, computer-aided dispatch (CAD) and microwave backbone replacement.
Ut z said the full 9‑1‑1 center refresh begins Monday, March 3, and staff will operate from the backup center during an estimated…
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