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Director outlines strategic framework, new reporting, volunteer match and programming wins
Summary
Library Director Janet Stone reviewed the library’s eight strategic responsibilities, changes to statistics reporting, a geo-focused Volunteer Match tool, conference and trustee development opportunities, and recent program attendance figures.
Library Director Janet Stone used the board’s Feb. 18 meeting to summarize the library’s strategic framework, program results and several operational initiatives aimed at improving public access and consistency in reporting.
Stone said staff are separating different kinds of statistics to avoid comparing “apples and oranges” and are correcting earlier reporting artifacts; she told trustees the Volunteer Match project has increased opportunity views after staff outreach. “Each staff member has been assigned to be a concierge to different agencies in town to get their, opportunities online,” Stone said.
Stone reviewed the library’s eight responsibilities (the board-adopted strategic framework) and highlighted programming reach: the stuffed-animal sleepover drew 19 children, a historic model-train program drew about 200 attendees and library outreach at the Halloween Walk included about 1,500 interactions. She said the online expert-speaker series has already logged more than 1,600 views this year.
Stone also said the library upgraded its integrated library system, participated in the citywide website launch last December and is piloting shelf-ready purchases to reduce local processing time. She noted new additions to the community archive, including Glendora newspapers published before 1962, and an upcoming geo-focused Volunteer Match site described as a “24/7 volunteer fair.”
On trustee development, Stone reviewed clearinghouses and training resources — including the California Public Library Trustees Toolkit, United for Libraries webinars and the Serving with a Purpose conference in May — and said trustees interested in registration should contact staff.
Why it matters: Stone framed the report as both accountability for services and an overview of operational improvements that affect user experience, outreach and long-term preservation of local history.
Representative quotes: “We are in the process of separating out different kinds of statistics for consistency within the groups of them,” Stone said. Library Services Manager Cindy Romero added that the post-event tracking is “super easy” and described a “massive spreadsheet that tracks all of the programs” for state reporting and evaluation.
The board asked questions about program matrices, metrics for app usage and how the library decides modalities and target audiences; staff said they can break app metrics down by page views and historical periods on request.
No formal action was taken; the item was an informational report.
