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Roseville reports volunteers logged 5,446 hours in 2024; city highlights community engagement role
Summary
City staff reported that volunteers provided 5,446 hours of service in 2024 (valued at about $197,744 under the independent-sector metric), contributed across most departments and supported facilities such as the Nature Center interpretive center and the arboretum.
City staff briefed the Roseville City Council on Feb. 24 about the volunteer program's size, roles and recent accomplishments. Volunteer program manager Rachel Boggs reported 5,446 volunteer hours in 2024, which the city valued at $197,744 using the independent-sector hourly estimate applied to local hours.
Boggs said Roseville logged 1,557 volunteer shifts in 2024 across 40 unique volunteer categories. She noted the interpretive center at the Nature Center is open because of 18 volunteers who covered 1,500 hours in 2024, and that the city's arboretum green-team volunteers contributed about 850 hours from 88 volunteers. The city estimated that the average time a Roseville volunteer has been active is 4 years and 269 days (time since initial engagement), noting that many longtime volunteers continue to serve.
Staff highlighted that Roseville was the first U.S. city to achieve Service Enterprise status (a designation indicating a systematic volunteer strategy) and that the city uses a seven-step volunteer onboarding process (planning, job development, recruitment, screening, placement, orientation and supervision) and a Vlogistics database to track hours and roles.
Planned 2025 priorities include completing a volunteer satisfaction survey after events, recertifying the Service Enterprise designation, expanding volunteer events with new natural-resources staff and improving hour-capture accuracy. Council members and staff praised the program's role in expanding service capacity, community connection and program access. No formal council action was required.
