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Resident criticizes Dickenson County PSA leak billing and late‑fee policy
Summary
A longtime county resident urged supervisors to press the Dickenson County Public Service Authority to flag excessive usage, cap catastrophic leak bills and stop compounding late fees after receiving a $4,280 bill for a buried leak.
Wayne Newberry, a Dickenson County resident, told the Board of Supervisors on Feb. 15 that he received a $4,280 water bill after a leak in an unoccupied family property and called the Public Service Authority’s billing and payment‑plan policies “exploitative.” Newberry said leak insurance covered $2,500, leaving him responsible for a smaller amount, but warned that many residents could not afford similar bills or the insurance that would limit their exposure.
Newberry said the PSA told him the leak used about 390,000…
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