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Walworth County HHS launches 2025 employee engagement survey; 2024 engagement reported high
Summary
The department launched its annual employee engagement survey and previewed 2024 results: an engagement score in the high range (78), retention indicators above comparable national turnover for behavioral health roles, and continued emphasis on professional development.
Walworth County Health and Human Services launched its 2025 employee engagement survey at the Feb. 19, 2025 board meeting, following a presentation that summarized 2024 results and the department's use of survey data to guide workforce strategy.
The department reported an overall engagement score of 78 for 2024, which staff said falls in the "high range." Officials noted that 81% of responding staff in 2024 intended to remain in their positions for at least three years and that overall turnover for HHS in 2024 was just under 10% (about 7.5% when casual staff are removed). The presentation framed those figures against national turnover benchmarks for mental health and social work professions.
Leaders said the survey informs strategic actions such as professional development, career laddering and recognition programs. The memo and presentation said staff respond at rates around 80% and that the survey collects both quantitative and qualitative data. The survey is anonymous and staff have until the end of February to respond.
Why it matters: Department leaders said retaining a skilled behavioral health workforce is critical given higher national turnover rates in comparable professions and the department’s reliance on experienced staff for service continuity.
Context: The department plans to return to the board with survey results once collection is complete and to use the data to prioritize training and leadership development opportunities.
