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Vernon Manor reports stronger finances, higher census and improved surveys; staff vacancies remain
Summary
Management reported November operating income gains, improved year‑to‑date operating results, a reduction in agency staffing costs, and a census increase from 51 to about 64; four low‑level survey deficiencies were remediated and the facility moved to substantial compliance.
Vernon Manor managers reported improved operating results, higher census and progress on regulatory compliance while acknowledging remaining staffing vacancies.
Why it matters: the facility’s finances, staffing and survey status affect resident care, reimbursement and the county’s fiscal exposure for the campus.
Financial results: management reported November income of about $7,500 (versus roughly $7,000 the prior November) and net operating income for that month of $7,318 compared with about $16,700 a year earlier. Year‑to‑date net operating income for January through November 2024 was reported at $180,000 versus a negative $165,000 for the same period the prior year. Management noted the November net result was affected by a month with three payrolls and by a $17,000 bad‑debt write‑off.
Staffing and census: managers said agency nursing expenses decreased by nearly 66%, from over $1,000,000 last year to about $441,000 this year, and that recruitment and retention efforts have reduced reliance on agency staff. The facility’s average census rose from 51 in August to about 64 at the time of the meeting; managers credited a streamlined admissions process and daily referral review. Some nursing vacancies remain, particularly PM and night shifts, and one dietary position was recently filled.
Regulatory survey: trustees were told the facility had four low‑level survey deficiencies in December; the board submitted a plan of correction that the state approved and the facility is now in substantial compliance. Management said that the facility’s CMS star rating improved from 2 to 3 stars following remediation, and that prior significant deficiencies have gradually fallen off the record over time.
Operations: trustees discussed the RCAC (residential care/assisted‑living) finances, noting a November net loss of about $3,600 and that managers are working with BSJ to refine operations and admissions criteria to return the RCAC to its intended supplemental‑income role for the campus.
Next steps: management will continue debt collection efforts, recruit to remaining vacancies and monitor census and agency use; trustees requested ongoing monthly reports on finances, staffing and census.
