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Towing operators describe snow‑removal role, lot limits as council reviews complaints
Summary
At a Feb. 25 Lawrence City Public Safety Committee meeting, towing managers from Sheehan's and Cody's described how police authorization, DPW lists and DPU rate rules shape snow‑removal tows and vehicle storage.
At a Feb. 25 Lawrence City Public Safety Committee meeting, towing managers told councilors how rotations with the Lawrence Police Department and the Department of Public Utilities (DPU) rules shape who tows vehicles during snow removal and how long vehicles are kept.
The discussion followed councilor complaints about customer service during tows and a request from the committee to invite local towing businesses to explain operations. Councilor Gregory Del Rosario asked company representatives to describe lot capacity, staffing and their role in overnight snow‑removal shifts.
Tricia, a manager at Sheehan's Towing, said tow rates are set by the Department of Public Utilities and not by individual businesses. “We have to go by DPU sets,” she said, and added that towing firms try to work with customers “within the confines of what we have to do.” She estimated her yard could accommodate…
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