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Plano says radio transmission units on 87,000 water meters malfunctioned; billing unaffected
Summary
City staff reported that the radio transmission units attached to about 87,000 Plano water meters stopped sending readings; customers’ bills will not change while the city uses 15 contract meter readers for monthly manual reads as the cause is investigated.
Steve Solar, a city staff member, told residents that radio transmission units attached to Plano water meters have stopped sending readings, affecting about 87,000 meters.
"The meters are working properly. The problem is with this gray box which is attached to the meter," Solar said, referring to the transmission unit. He said the units…
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