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Board of Nursing asks Legislature for staff, IT overhaul to address fraud, caseload surge
Summary
The Texas Board of Nursing requested funding for 15 investigators, an IT modernization project, and other program support after a surge in complaints and fraud tied to Operation Nightingale; agency says most requests can be covered by existing licensing revenue but asks for a one-time exemption for IT costs.
The Texas Board of Nursing told the House Appropriations Subcommittee on Articles VI, VII, & VIII on March 5 that it needs additional investigators, a new enforcement database and other resources to address a large increase in complaints and fraudulent licenses.
"We currently have over 566,000 licensees," Executive Director Kristen Benton said. "We received over 20,000 complaints last year." Benton said the board is requesting 15 additional full‑time equivalents, emphasizing investigators to reduce investigator caseloads that average about 180 cases per investigator.
The board cited…
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