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Council raises EMS billing and accounts‑receivable oversight; internal audit and risk management to follow up
Summary
Council members criticized a long‑running EMS billing problem and asked internal audit and risk management about oversight of the outside billing contractor. Staff said internal audit budgets include contingency for large audits and risk management will assign 1.5 staff to monitor the EMS contract.
During review of the Bureau of Internal Audit and the Division of Risk Management, council members pressed finance officials about the city’s longstanding problems with EMS billing, the size of accounts receivable and oversight of the private contractor hired to collect EMS accounts.
The director said the internal audit budget includes $175,000 annually for a potentially large…
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