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Veterans services reports more claims work, outreach and thousands in direct aid to county veterans
Summary
At the Feb. 25 Crow Wing County Board meeting, Veteran Service Officer Eric Flowers summarized 2024 work: increased outreach, thousands in direct assistance through SSAP and local partners, hundreds of tracked claims and one large retroactive award from an identified error in a prior VA decision.
Crow Wing County Veteran Service Officer Eric Flowers told the county board on Feb. 25 that his office expanded outreach and casework in 2024 and secured direct financial help for local veterans.
Flowers said the office handled 1,724 client visits in 2024, opened records for 233 veterans who had not previously used county services, conducted about 60 outreach events and helped veterans submit or correct claims with the U.S. Department of Veterans Affairs. “Our mission is to set the standard of excellence in serving our veterans by fostering meaningful relationships, engaging in proactive outreach, providing high quality claims assistance, and delivering comprehensive education of VA benefits,” Flowers said.
The veteran services office reported several categories of financial and programmatic…
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