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Officials outline permitting overhaul: Acela integration, ePermitHub and customer experience manager planned
Summary
City permitting and planning officials told the Finance Committee they are implementing a multi‑department remapping of the construction‑permitting process aimed at shortening review times and reducing backlogs.
City permitting and planning officials told the Finance Committee they are implementing a multi‑department remapping of the construction‑permitting process aimed at shortening review times and reducing backlogs.
Why it matters: permitting delays affect housing production, job creation and revenue collection. The department said the package of changes will make intake and interdepartmental reviews more predictable for applicants and subcontractors.
Director Sally Martin O’Toole described the implementation work as multi‑departmental and…
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