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Augusta County broadband hookups delayed as make-ready permitting with VDOT stalls under Route 42

2385864 · January 8, 2025
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Summary

Work to connect initial broadband customers was delayed after providers discovered an unanticipated VDOT height/permitting requirement for crossing Route 42, forcing a bore-under permit and postponing planned December hookups; supervisors urged closer contract oversight.

Augusta County supervisors heard an update that fiber hookups planned for December were postponed after broadband contractors discovered a permitting obstacle with the Virginia Department of Transportation when attempting to cross Route 42.

A company representative and supervisors said make-ready work had been funded (county draw of about $1.7 million cited for make-ready), but hookups that had been expected in late December were delayed because contractors did not anticipate VDOT's height or crossing requirements on the highway. Staff said the contractor must seek a VDOT permit to bore under Route 42 to reach the first customers, and those permit steps moved planned hook-ups into a later timeline.

One supervisor suggested inviting the contractor back in February for a fuller explanation of why initial hookups were not completed and emphasized a need for tighter contract oversight on work that uses public funds. The contractor's targeted start date to complete preparatory tree-cutting was March to meet an April 1 long-eared bat moratorium for tree cutting.

Why it matters: the delay affects residents and businesses who were expecting service this month and highlights contract and permitting complexities that can slow broadband deployment.

Next steps: staff said they would follow up with the broadband provider and consider inviting the company to explain the issues to the board; supervisors asked for closer review of contracts to protect county interests going forward.