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Codes director weighing alternatives after Granicus (SmartGov) renewal would raise fees by about 7%

2384427 · February 5, 2025
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Summary

County staff told commissioners the codes department can sign a one-year renewal with Granicus (SmartGov) while the department researches alternatives. The one-year renewal appears in staff materials; the line-item increase is from $17,032 to $18,224.

Miami County staff told commissioners during a February study session that the county’s codes management software renewal with Granicus (SmartGov) would raise fees for 2025, and that the codes director is evaluating alternatives.

An assistant county administrator reported the department has used the product since it was called Dude Solutions, through subsequent buyouts and rebranding. Staff said the codes director, Jason, was not satisfied with recent price increases and is exploring other vendors. Staff presented a one-year renewal option to allow more time to evaluate alternatives.

Why it matters: The software supports permitting and records used by the codes department. Staff reported last year’s cost at $17,032 and a quoted 2025 renewal price of $18,224 — about a 7% increase. Staff also noted that prior migrations to online permitting required a one-time migration fee (staff referenced roughly $30,000 for the original migration), so changing vendors can carry upfront costs in addition to recurring annual fees.

Next steps: The codes director will continue to evaluate competitors, and staff said a longer-term contract may be presented next year if a different vendor is selected. The item will appear on the afternoon agenda for formal action.