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Cabarrus County staff recommend exploring switch of third‑party claims administrator to SCA
Summary
County staff presented options to change third‑party administrator for workers' compensation, liability and property claims, recommending Specialized Contractor Administrators (SCA) based on service, data‑migration experience and comparable costs; county staff requested guidance to begin transition steps, noting no board vote is required.
Cabarrus County staff on Saturday recommended exploring a move from the county's long‑standing claims administrator, Compensation Claim Solutions, to Specialized Contractor Administrators (SCA), citing faster service, easier data transfer and comparable overall costs.
The recommendation came during a retreat presentation from a staff member identified in the meeting as the county ADA coordinator, who also explained the county's current claims profile and transition logistics. The staff member said the county currently has about 20 open workers' compensation claims, 16 open auto liability claims and nine general liability or property claims — about 45 open files in total, and later referred to that as roughly 43 claims when discussing transition planning.
The presentation said Compensation Claim Solutions has served the county since at least February 2007 and that SCA emerged as the recommended alternative after market outreach. The staff member said SCA’s advantages include dedicated claim…
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