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Former county network technician urges commissioners to address understaffed IT, outdated courthouse systems
Summary
A former county network technician told commissioners the county's IT setup is understaffed, cited parts of a November 2024 DuePoint IT consultants report, and asked about courthouse Wi-Fi and a failed journal project.
A former St. Clair County network technician told the Board of Commissioners on Feb. 20 that county technology services are understaffed and that several courthouse systems and IT projects need review.
Blaine Wilson, identified in the meeting as a former county network technician, told commissioners he reviewed the DuePoint IT consultants report (November 2024) and agreed with its finding that the IT department is understaffed. He said the county employs more than 800 staff but that, in his experience, only six technicians were actively handling daily tickets out of a staff of 11…
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