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Residents flag SeeClickFix delays, poor lighting and downtown safety; city manager outlines 'Update Mondays' and lighting assessment
Summary
Multiple residents raised concerns about the SeeClickFix reporting system, long response times, dark streets and downtown public‑safety incidents. City Manager Steven Carter described a new 'Update Mondays' accountability step and pledged a lighting assessment with Dominion.
Several residents used the nonagenda public comment period to press the city on response times to SeeClickFix reports, prolonged outages of street lighting and public‑safety conditions downtown; the city manager described steps to improve accountability and said the city will assess lighting with Dominion.
Dan House told the council he had repeatedly used SeeClickFix to report code issues and graffiti and says many tickets are closed with little or no remedial work. "There's no oversight," House said, describing messages that closed…
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