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Police commission advances plan to add domestic-violence resources to Burbank utility bills, QR code and community outreach
Summary
The commission approved a plan to pursue a QR code and water-bill placement linking to domestic‑violence resources, assigned commissioners to vet partner agencies and agreed to distribute materials at community events.
The Burbank Police Commission moved Feb. 19 to expand how domestic violence resources are publicized in the city, directing staff and commissioners to pursue a QR-code link on Burbank Water and Power bills and to vet partner hotlines and service providers for inclusion.
Commissioner Paul Romick reported he had contacted Burbank Water and Power, which said it could host a short message or QR code on customer bills at no charge. That proposal prompted discussion of what the QR code should link to and which telephone numbers should appear on a printed notice: 911 for emergencies, the department’s non‑emergency number for after‑the‑fact reports, and community resources such as the Family Service Agency of Burbank and the domestic violence hotline.
The nut graf: Commissioners voted to pursue two parallel actions — establish a QR code and billing‑insert option with Burbank Water and Power and have commission members contact specified community organizations to test their accessibility and suitability; commissioners will report back at the next meeting.
Commissioners agreed the materials should clearly tell people to call 911 in an emergency and provide at least one accessible phone number for help. The commission discussed 211 as a broad referral line and countywide services, and several commissioners recommended local agencies with bilingual and 24‑hour capacity. The Police Department confirmed it already provides a foldable yellow information card officers distribute to victims and that the department website contains links to resources.
Actions approved at the meeting included: directing Commissioner Mike Chapman to pursue the QR-code placement with Burbank Water and Power; assigning commissioners to call and evaluate Family Service Agency of Burbank, Zonta of Burbank, the domestic violence safety hotline and 211 and to report results at the next commission meeting; and approving distribution of domestic-violence materials at the Police & Fire community event in May.
Ending: The commission approved the QR-code outreach plan and the follow-up vetting assignments. Commissioners will report their findings during the reporting-out portion of the next meeting and the commission asked staff to return with a draft QR‑code destination and a proposed message for the BWP billing panel.
