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Advisory Parking Committee hears update on in‑house parking operations after year under city control
Summary
City parking staff told the Advisory Parking Committee that one year after the city ended its contract with SP Plus the department has brought monthly parking, payments and most customer support in‑house, cut operating costs and is planning multi‑million‑dollar garage repairs and EV infrastructure upgrades.
The Advisory Parking Committee voted to approve the meeting minutes and then heard a multi-part update on parking operations from city staff, who said the parking system has completed its first full year under direct city control after the contract with SP Plus ended.
The city has moved monthly‑parking operations onto a new platform and collects monthly payments directly. “Everything goes through the parking department,” Aaron, a parking department staff member, said during the presentation, describing a new monthly‑parking portal and a software package used for invoicing and payments.
Why it matters: Bringing monthly sales and payments in‑house affects revenue timing, customer service and operating costs. Committee members asked for financial forecasts and more data to understand whether the parking fund can support near‑term capital work.
City control and customer support City staff said the department now uses a monthly‑parking software (referred to in…
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