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Enclave residents press council over 24/7 operations at Regentex facility
Summary
Residents near the Enclave described nighttime trash collection, loud music and on-site incineration at a large commercial tenant, and council said staff will pursue short- and longer-term measures including encouraging direct engagement and exploring ordinance or fence changes.
Enclave residents told the Hollywood Park City Council that Regentex, a commercial tenant at 120 Chula Vista, operates around the clock and is generating noise, frequent trash pickups and smoke from an on-site incinerator that neighbors say disturbs sleep and raises health concerns.
Mark Walker, an Enclave resident, said the tenant “runs 3 shifts 7 days a week” and described custodial trash being dumped between 2 a.m. and 6 a.m., with loud music accompanying the activity. He said about a dozen to two dozen houses back up to the commercial property and asked the city to intervene.
Council members and staff said they have been in contact with the business and the Enclave residents. Council member Gonzales (speaking for council) said representatives of the business have met with neighbors and that some residents and the business are exploring short-term fixes such as a fenced enclosure around dumpsters to reduce noise and sightlines.
Police and code enforcement staff told residents that the fastest remedy for immediate disturbances is to call dispatch when the problem is occurring so officers can respond. The police chief noted noise and nuisance enforcement requires showing an ordinance violation and that the city’s noise standard has a relatively high threshold under Texas law.
Council member Gonzales also said staff are exploring whether local fence‑height rules could be adjusted for properties that border commercial sites so homeowners can use taller screening fences without a special exception. He said the economic development committee is also looking at longer-term barrier options, which would be more expensive and take more time than temporary fixes.
One council member noted a property‑tax avenue may be available: the city’s appraisal district records show the building is owned by an LLC and that the tenant lists equipment at other regional locations, which could affect assessed values. No formal enforcement action was taken at the meeting; council asked neighbors to document occurrences (times, dates) and submit them to the city to help staff and the business target specific shifts or workers for corrective measures.
