Roswell joins formal oversight group for North Fulton emergency medical response

Roswell — The Roswell city committee voted unanimously Feb. 19 to re-establish the city’s role in the North Fulton Emergency Medical Response Oversight Committee (MROC), a multi-jurisdictional oversight body that will monitor service-level agreement compliance and response-time metrics for ambulance services.

Division Chief Danny Thompson described the MROC proposal and said Roswell was one of the founding members when the group was initially established after a service-level agreement (SLA) took effect July 1, 2024. He said the committee’s responsibilities will include monitoring SLA compliance, reviewing a response-time matrix and recommending whether liquidated damages should be assessed for noncompliance.

Thompson said participating city managers will serve on the board of directors for MROC. He stated there is no financial impact to the city for joining the oversight committee and said AMR, the ambulance provider, has been forthcoming with operational data over the past year.

Councilmember Sarah Beeson made the motion to establish the oversight committee; Councilmember Jean Lee Hills seconded it. The committee approved the motion unanimously. The city administrator said staff will provide periodic briefings to the full council on data the committee receives.

The committee discussion was operational in focus: it addressed monitoring and administrative oversight rather than changes to local budgets or public policy. The action does not itself change the SLA or impose penalties — MROC’s role is oversight and recommendation, and any enforcement would follow the terms of the underlying SLA.