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Troy issues citywide boil advisory after major water main break; tests show no contamination

2341987 · February 19, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A major water main break near the city’s treatment plant left about 7,500 customers without water, prompted a citywide boil-water advisory and a multiagency response. City officials say 54 water samples were clear and the advisory was lifted after testing.

Troy City officials described a multi-stage response after a major water main break outside the city’s water treatment plant forced crews to shut a remote valve and temporarily cut service to about 7,500 customers northeast of the river.

Director of Public Safety Mr. Titterington gave a detailed timeline of the incident during the council meeting, saying city staff discovered the break in the afternoon when SCADA alarms indicated a large drop in system pressure. Crews traced the affected 12-inch high-service line and, after working through dozens of valves, found the shutoff at Community Park at about 9:30 p.m. The superintendent repaired the split section of pipe by about 3:15 a.m., city staff said.

The city issued a boil-water advisory at about 6:30 p.m. the evening of the break, initially limited to the northeast side because only…

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