Waterford trustees revoke peddler license for Spire Limits after repeated complaints

A public hearing and a subsequent motion led the Waterford Township Board of Trustees on Feb. 10 to revoke the peddler license issued to Jaylen Brown and the Spire Limits sales operation.

The township clerk’s office and the police department had received multiple complaints beginning after the peddlers’ permits were issued on Dec. 18, 2024. Township staff told the board the complaints included door-to-door solicitation after sunset, visits to the same house multiple times (reported in at least two separate neighborhoods), and at least one instance in which a person was soliciting without the permit badge on their person.

At the hearing, Jaylen Brown identified himself as the business owner and said he takes responsibility for some incidents, acknowledged that some representatives lacked badges and said he will tighten controls and remove people from areas where complaints occurred. He described Spire Limits as a “direct sales and marketing company” working on local fiber-optic leads for AT&T.

Board action and votes: Following the hearing, Trustee [motion maker not specified in the record] moved to revoke the peddler license and a board member seconded. The board approved the revocation by roll-call vote: Trustee Thomas — yes; Trustee Houseworth — yes; Trustee Marquis — yes; Trustee Wall — yes; Trustee Harris — no; Trustee Gilbert — yes; Supervisor Bartolotta — yes. The motion therefore passed 6–1.

Why the board acted: Township staff told the board that Spire Limits received a written warning by mail and a phone warning from the clerk’s office on Jan. 3, and continued complaints arrived through Jan. 16. Staff described at least five complaints they had logged and said repeated calls taxed public-safety resources. Staff cited Waterford’s peddler-license ordinance (references in the hearing included section 10-532 and related denial/suspension provisions) as the authority for revocation.

Trustee and resident concerns: Trustees pressed Brown on how territories are assigned and why representatives entered clearly marked “no soliciting” subdivisions. Brown said his company often works from AT&T-provided lead areas, that some residential appointments may be scheduled inside subdivisions and that territory lists do not always flag “no soliciting” signage; he said he would change routing and badge distribution practices and had already terminated at least one representative after complaints.

Ending: The revocation is effective per the township’s process; the board said it will review whether the revocation is indefinite or subject to future reconsideration after staff examine the ordinance and any appeal rights.