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SCADA rollout stalled; vendor nonresponsive and board refuses billing until product delivered
Summary
Board discussed delays in the SCADA (Supervisory Control and Data Acquisition) upgrades, vendor nonresponsiveness, system failures and a billing dispute; staff said they have withheld payment pending delivery and will consider next steps including a formal letter if the vendor does not act.
Board members discussed an incomplete SCADA upgrade, repeated system failures and a dispute with a supplier identified in meeting remarks as CI Thornburg (also referenced as CL Thornburg). Staff said Thornburg has not delivered a working product and that the vendor has not responded adequately to requests for personnel or mechanical parts; staff…
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