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Rent Stabilization Division reports higher registration compliance, expanded outreach and 33 utility petitions filed
Summary
Staff told the committee the division reached more residents through translated materials, school- and community-based events, redesigned web resources, and workshops; registration compliance rose to 94% and 33 property owners filed one-time utility-adjustment petitions covering 3,684 units so far.
The Mountain View Rent Stabilization Division told the Rental Housing Committee on Jan. 23 that it expanded outreach and education in fiscal year 2023-24 and into 2024-25, translated key materials into Spanish, Mandarin and Russian, redesigned the division's website, and achieved higher registration and fee-payment compliance.
Staff reported that registration compliance rose from 42% (2022 cycle) to 88% (2023 cycle) and is now at 94% with fee-payment compliance at 95% following outreach efforts, mailings, workshops and direct assistance. Division staff said they handled 3,440 public inquiries in the prior fiscal year, increased attendance at community events targeted to vulnerable…
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