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ECHO staff to launch strategic plan, online application portal and public engagement
Summary
Staff told the advisory board they are working with consultants on a strategic plan and with Cloud Creations to move the ECHO application to a Salesforce-based online portal; staff will run surveys, focus groups and stakeholder interviews to gather public input.
Volusia County ECHO staff told the advisory board they are working on three parallel efforts: a strategic plan with TPMA, a new online application portal built with Cloud Creations using Salesforce, and a public-engagement campaign that will include surveys, focus groups and interviews.
Staff said the strategic-plan consultant will analyze ECHO data and…
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