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City auditor presents annual report showing mixed progress on homelessness, safety and housing
Summary
San Jose—9s city auditor presented the 17th annual report on city services, showing improvements in some library and park measures but gaps on homelessness, affordable housing production and police and fire response targets; council accepted the report unanimously after an extended review and questioning of staff.
Joe Royce, San Jose—9s city auditor, presented the Office of the City Auditor—9s 17th annual report on city services, saying the office had reviewed performance measures across city service areas and "provides a fair picture of the city's performance." The City Council voted to accept the report unanimously.
The auditor—9s report and accompanying dashboards broke city operations into community and economic development, neighborhood services, public safety, transportation and aviation, environmental and utility services, and strategic support. Royce and audit staff said the report does not offer absolute assurance for every data point but intends to present a representative picture of costs, quantity, timeliness and public opinion about city services.
The nut graf: The report underscored residents—9 top concerns —1 homelessness, affordable housing and public safety —1 while flagging shortfalls on multiple operational targets,…
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