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Commission presses Vexus Fiber over two-year communication gap, seeks clearer permits and repair process
Summary
City commissioners pressed Vexus Fiber representatives about a lack of advance notice, unclear permit records and reported street and private-property damage from fiber work that began two years earlier; the company promised improved city and resident communications and a 24-hour initial response to repair reports.
San Juan commissioners pressed representatives of Vexus Fiber on questions about when the company first contacted the city, what city staff were included in early discussions and how the company will address reported property and street damage from fiber work that began in 2022.
The discussion came after Brian Borthwick, identified as director of city relations for Vexus Fiber, and John Furie, senior director of construction, briefed the commission on the company’s operations and pledged cooperation. “I apologize if we did not communicate correctly,” Borthwick told the commission, adding, “we’ll do a better job of communicating to you. That’s my commitment.”
Commissioners said they had no record of formal notice or commission-level briefings…
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