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Council approves outside review of inspection, permitting and complaint processes after debate over SeeClickFix reports
Summary
The Oshkosh Common Council approved a professional services agreement with Matrix Consulting Group to review inspection, permitting and fee processes after council members raised concerns that SeeClickFix reports and routine complaint follow‑ups were creating heavy workloads for inspectors and producing perceived "gotcha" enforcement.
The Oshkosh Common Council on Feb. 11 approved a professional services contract with Matrix Consulting Group to conduct an assessment of inspection, permits and fee processes and the city’s development review workflow.
Council members flagged concerns about SeeClickFix (Connect Oshkosh) reports that prompt routine inspections, saying many complaints are minor or stem from neighbor disputes and that inspectors are being required to follow up on every item. Council member Larson said inspectors are sometimes dispatched to check vehicle registrations and yard items; he called the volume and type of follow-up “a lot of work” and said the practice risks diverting…
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