Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Performance Data topic
No spam. Unsubscribe anytime.
Committee hears performance metrics report; staff urge better, faster data collection to measure housing outcomes
Summary
City and consultant presenters gave a baseline performance review of recent permanent housing openings and interim placements, finding occupancy and exit rates slower than targeted and urging improved cross-agency data systems and monthly reporting.
City consultants and departmental staff presented new baseline performance indicators for municipal investments in permanent housing and interim placements and told the Homelessness Strategies Committee the system must speed placements and improve data collection to measure impact.
The consultant said the committee's performance goal for permanent supportive housing (PSH) is 90% occupancy of new developments within 90 days. The baseline review covered units that opened between April 1 and Sept. 30, 2024. City investment in that period totaled about $90 million and supported 16 developments with 839 permanent units; 769 of those units were tracked in the coordination system.
Presenters reported only two properties reached the 90% occupancy target in the baseline window, three more properties reached roughly 80% occupancy, and many units remained vacant more than 90 days. Across a larger portfolio, staff said 94% of some cohorts were occupied, but the new-unit subset showed slower fills: 186 of the 769 new units reached occupancy quickly (24%), leaving 556 units below that threshold in the baseline window.
Presenters attributed slow movement to operational delays, differing departmental data systems, and limited real-time reporting across LASA, housing departments and partner agencies. Committee members said the city must collect location data and origin-of-referral information so the city can evaluate whether new units serve people from within city limits and track transitions from interim placements to permanent housing.
The committee requested monthly reconciliations of occupancy and clearer cross-agency data integration; CLA staff said they are working with LASA, housing departments and others to combine HMIS data sources and to provide monthly updates starting with the next reporting cycle.
