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Lawmakers, counties urge speedy modernization of aging SSIS child-welfare system that drains caseworker time
Summary
Lawmakers and county partners urged rapid modernization of Minnesota’s aging Social Services Information System, saying crashes and limited functionality keep caseworkers from spending time with children and families.
County officials and lawmakers told the Department of Children, Youth and Families that modernizing SSIS, Minnesota’s Social Services Information System, must be a priority because frequent system crashes and the inability to copy-and-paste notes consume caseworkers’ time.
Commissioner Tiki Brown told the committee that SSIS is “based in the 1980's and 1990's technology” and that the department’s most critical technology need…
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