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Counties and providers urge investment in aging state systems (SSIS, MAXIS) to reduce costs and delays
Summary
County staff and administrators told the House Health and Human Services Finance Policy Committee that outdated IT systems — including SSIS and MAXIS — slow eligibility determination, duplicate documentation, and increase staffing costs, and they urged the legislature to prioritize modernization rather than shift program costs to counties.
County and provider witnesses at the Feb. 11 House Health and Human Services Finance Policy Committee hearing said outdated state information systems are a major driver of administrative cost and staff strain, and they urged lawmakers to prioritize modernization investments.
"We do use SSIS. We also use MAXIS and MMIS," Katie Molinaire, deputy director of Ramsey County Social Services, told the committee when Representative Keeler asked whether technology could improve efficiencies. She said newer tools such as MN Choices have produced "some efficiencies" but did not eliminate the need…
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