Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
County and vendor disagree on resourcing timetable for Odyssey reporting; Tyler asked to provide a dedicated resource plan
Summary
Dallas County staff told the Continuous Improvement Steering Committee Feb. 11 they need a clearer, time‑boxed resourcing commitment from Tyler Technologies to finish outstanding state reporting and other items from the county's recent Odyssey/Tyler deployment.
Dallas County staff told the Continuous Improvement Steering Committee Feb. 11 they need a clearer, time‑boxed resourcing commitment from Tyler Technologies to finish outstanding state reporting and other items from the county's recent Odyssey/Tyler deployment.
County application and records staff said Office of Court Administration (OCA) reporting and other state‑reporting features have not been fully delivered since the criminal courts went live on the county's new case management system. County staff told the committee they now perform some monthly reporting manually and need vendor‑supplied scripts and implementation support to automate those reports. “It's massive. We haven't reported since we…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
