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Vermont 211 tells Health & Welfare demand for shelter referrals has surged; seeks sustained state support
Summary
Elizabeth Gillman of Vermont 211 told the Senate Health & Welfare Committee that the 211 network handled 57,375 contacts last year, that more than half of calls related to shelter and housing, and that the service is pursuing base funding after a gap between requested and budgeted support.
Elizabeth Gillman, representing Vermont 211, told the Senate Health & Welfare Committee that Vermont 211 handled 57,375 contacts in the past year and that shelter and housing accounted for more than half of those requests. She said the increase in housing- and shelter-related calls has put heavy strain on 211 staff and emphasized the service’s role in emergency response, non-911 triage and referrals to health and human services.
“It is over half of our calls are around shelter and housing,” Gillman said, and added that 211’s trained community resource…
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