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DVHA pursues MMIS replacement and integrated eligibility procurement; call center vendor retained at higher cost
Summary
DVHA told the House Appropriations Committee it is modernizing Medicaid systems with an MMIS amendment and a planned integrated eligibility and enrollment procurement, and that the state retained its call-center vendor Maximus under a more costly contract beginning July 2025.
Department of Vermont Health Access officials told the House Appropriations Committee on Feb. 12 that the agency is moving forward on modernization of Medicaid information systems and integrated eligibility tools and that these changes included a contract amendment and funding switches to maximize federal match.
Deshaun Burrows described several elements of the agency’s IT work: a Medicaid data warehouse and analytical solution already implemented, a Medicaid Management Information System (MMIS) amendment with a FY26 cost beginning in July (agency materials listed an MMIS amendment at $816,000 gross with $129,000…
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