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Legislature recognizes Vermont 2‑1‑1 on its 20th anniversary
Summary
House Concurrent Resolution 25, recognizing the 20th anniversary of Vermont 2‑1‑1 and designating Feb. 11, 2025 as National 2‑1‑1 Day in Vermont, was read on the House floor and guests from United Ways and Vermont 2‑1‑1 were introduced. The resolution cites 2024 usage and service statistics for the helpline.
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The Vermont House of Representatives on Feb. 11 read House Concurrent Resolution 25, recognizing the 20th anniversary of Vermont 2‑1‑1 and designating Feb. 11, 2025 as National 2‑1‑1 Day in Vermont. The resolution, adopted by the House and Senate pursuant to the consent calendar, was read on the floor and several guests from United Ways and Vermont 2‑1‑1 were introduced and recognized in the gallery.
The resolution text read on the floor credits United Ways of Vermont with operating Vermont 2‑1‑1, a 24/7 statewide health and human services helpline. The resolution notes that Vermont 2‑1‑1 connects Vermonters to more than 1,000 community‑based agencies offering 2,900 programs and 10,800 services by text, phone, email, and website. It states that a team of 11 trained community resource specialists staff the service and that in 2024 Vermont 2‑1‑1 received more than 57,000 contacts (phone calls, texts and emails), resulting in over 12,500 referrals. The resolution lists commonly requested services as basic needs, including housing, food and utilities.
Member from Waterbury, introducing the guests, said the service "is a 24/7 resource" and emphasized that Vermonters have come to rely on 2‑1‑1 for help in times of need. The floor record notes that Elizabeth Gilman, identified in the reading as the executive director, and staff from Vermont 2‑1‑1 joined representatives from Green Mountain United Way, Lamoille United Way and Addison County United Way in the gallery.
The resolution also acknowledges Vermont 2‑1‑1's role supporting Vermont Emergency Management Services during regional and statewide emergencies and assisting the Department for Children and Families with after‑hours general assistance calls. The Secretary of State was directed by the resolution to send a copy of the resolution to Vermont 2‑1‑1.
No formal floor vote on HCR 25 was recorded in the Feb. 11 floor transcript because the resolution was presented as previously adopted by both chambers under the consent calendar and then read on the House floor.

